for organizers
payouts & stripe connect
we settle every sale to your stripe connect account. you control the schedule.
schedules
- next business day — default. free. money arrives ~8am ET the next weekday.
- instant — 1%. arrives within 30 min, any day, including weekends and holidays.
- weekly — pay out every monday. still free.
- manual — you press a button. free. up to you.
kyc & verification
stripe connect handles identity verification, bank account verification, tax id. we just pass through. if stripe asks for more documents, we surface that in your dashboard; usually it’s a driver’s license scan or utility bill.
what gets deducted from the payout
- ticket face value total (plus)
- refunds issued during the period (minus)
- chargeback costs, if any (minus)
- sales tax we remit on your behalf, where applicable (minus)
- instant payout 1% fee, if used (minus)
everything is itemized in the payout csv. see a real example.
same-hour payout? (venue tier)
on venue, we can settle within the hour of a batch sale — useful for paying talent in cash at load-out. ask your partner.
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